The folks at Sony sent me a Sony Ericsson W995A to review. This is the first time I have actually used a Sony Ericsson product, so this is as much a review of the specific handset as it is the experience of using Sony Ericsson products in general.
The phone came in a FedEx box and was clearly used in other reviews. It came with a USB cable, a power charger, an inactive T-Mobile SIM card, and a CD with their version of PC Suite and other documentation.
The phone did not come charged, so it would not power up out of the box. I figured the USB cable would work for charging the phone, but not so. Instead, if you want the phone to be charging AND hooked up to the computer at the same time, you have to daisy-chain the USB cable into the power cable, which has a convenient port on the back of the plug for this purpose. This is worse than having a separate plug for charging the phone!
The phone also did not come with any memory installed. Worse, it uses a proprietary Sony-only memory format. Not having any Sony Ericsson phones around, this means either suffering without a memory card or spending money on a 8GB Memory Stick Micro so I can review a phone I will be sending back in less than two weeks.
One other thing about the phone I received–it was a prototype unit. Why am I getting prototype units when the phone is supposedly shipping? Am I looking at production software? How much does the build quality differ from this prototype with the real production?
So we haven’t gotten into actually using the device yet, and there are already three strikes against the device–strikes Sony PR could have easily corrected by ensuring I got a production model, the phone was charged when I got it AND included some sort of memory card with the device. It really makes me appreciate the work that Andy Abramson’s team at Comunicano does with the Nokia blogger relations program, who truly sets the standard for how these kinds of programs should be run.
Meanwhile, I only tested a few specific areas of the phone: the camera, the media player, and the web browser. I go into some detail after the jump.
