The PhoneBoy Blog

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Cable Modem–She Is Dead

Cable modem Motorola SurfBoard for broadband i...</p>

Image via Wikipedia

Despite having my Motorola Surfboard SB5120 plugged into a damn UPS, my cable modem suffered an awful fate at the hands of a power surge–death. It’s not even trying to talk to Comcast anymore. It’s lights blink no more. It’s a doorstop, destined for the great bit bucket in the sky–or a nearby landfill.

I did my due diligence and called Comcast to verify there were no reported service outages in my neighborhood. Sure enough, it was fine, and the modem is the culprit.

Unfortunately, since this modem was purchased outright, Comcast isn’t going to replace the modem. It’s also likely out of warranty–and I don’t even have the receipt for it anyway. Looks like I’ll be making a trip to Office Depot in the morning.

This, my friends, is why I also have a DSL connection. It’s insurance against whatever might happen with my cable service. The extra money–chump change, comparatively speaking–is worth it to my boss to ensure I am always connected.

Zemanta Pixie

#Cybersecurity Evangelist, Podcaster, #noagenda Producer, Frequenter of shiny metal tubes, Expressor of personal opinions, and of course, a coffee achiever.