The PhoneBoy Blog


Simplifying Telecom, Mobile Phones, Gadgets, and More!

Nothing like being first

… to discover your DSLAM is down. On a Saturday.

My Internet connection had been working and then it stopped. So I called Qwest.net to find out what was going on. They tried to reset my port on the DSLAM and discovered the whole DSLAM was out. Nobody had reported it yet. I was the first. Between that and it being a weekend, no ETA on a resolution.

Fortunately I still have my cable modem, so after a couple of changes in wiring and configuration on my router, I was back online.

It will be interesting to see how long it takes them to resolve this issue. Since a down DSLAM affects more than one person, they should resolve it quicker than they would if it were just my port that was down, but you never know.


C-List #Cybersecurity Celebrity, Podcaster, #noagenda Producer, Frequenter of shiny metal tubes, Expressor of personal opinions, and of course, a coffee achiever.