So What About Nokia’s Market Share In North America?

Filed under: marketing, mobile network operators, mobile phones, nokia - 22 Sep 2008 18:43
Nokia N95 8GB

Image via Wikipedia

If you want to hear the (non) answer to this question, check out this interview with Bill Plummer, who is a Vice President in Nokia Americas (seek to 38:40 for the interview). But if you’re not interested in doing so, here’s the summary:

  • Nokia had 47 different models in the marketplace in 2007, serving a wide range of consumers.
  • In 4Q 2007, Nokia was shipping 1.5 million phones a day.
  • Nokia had the vision 3 years ago when releasing the Nseries devices, everyone else is now catching up.
  • Nokia welcomes the competition, it’s good for consumers.
  • Mobile network operators want to offer a wider range of handsets to meet consumer’s demand for more “converged” devices.
  • The Nokia N95 was aimed at early adopters–people known for setting trends that change the market.

While those are all nice facts, it didn’t directly answer the question of why. The short answer: Nokia needs to get to get better at working with the carriers in North America, who (in my opinion) exercise too much control over the mobile market in both the U.S. and Canada. I’ve seen some improvements in that area in my limited exposure to these areas working for Nokia, but we can always get better.

The other thing that needs to happen? A stronger push for “unlocked” devices, as in making devices available in physical stores like Best Buy and Office Depot. Then again, I’ve been saying that for a while now.

Via Darla Mack

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3 Comments »

  1. Comment by spg

    one of the things that make subsidized devices so much more popular here in NA and less so in europe is the whole ’subscription culture.’ in europe and asia people really like their no-contract prepaid sims. people are willing to pay a premium on there minute charges not to have a contract with paper bills in the mail that get paid by check or credit card. they simply much prefer to pay cash for a reload voucher. it is so often these prepaid SIM user who buy the full price phones from the retail outlets.

  2. Comment by PhoneBoy

    I can somewhat understand the mindset of subscription culture: people like a predictable regular cost, which the typical 2 year contract provides. However, my wife is perfectly fine with the fact that, every 6 to 9 months, I spend $100 to top off her phone. Of course, she is smart enough to understand she’s saving gobs of money by doing this.

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